Within Kitchen Items, there is a very diverse filtering system meant to make it easy for employees to see specific orders if you have more than one Kitchen screen or are perhaps running a combo store setup. Your system has to be set up correctly for the filters to function as intended, this will be detailed below as well.


Filter types and setting them up:


Depending on what kind of filter the store uses, there are different ways of setting them up. Below is a list of filters with steps on setting them up:


 

Filter By Report Group


The filter by report group is probably the most involved in setting it up correctly, and there are a couple of things to keep in mind with this filter. The filter does not work on its own. There has to be another filter set up for it to function as intended. For example, you need to have a report by filter group set up and a Shift till ID filter as well as have it linked from the menu item's side for the report group filter to function.


To get started with Filters you need to first make sure that the store's menu is up to date. If a new menu is available then follow the steps below:


1. Open Backoffice

2. A prompt will appear notifying the end-user of a new menu as shown below:



3. Select "Yes" on the notification

4. The following notification will appear:


5. After this, the Kitchen Item Wizard should appear, use it to your advantage to assigning menu items to the correct printers. This is very important to ensure that all filters work as intended.

6. The wizard should appear as shown below:

7. Use the wizard to your full advantage and ensure that all info is accurate and assigned to the correct printers.

8. After this you will need to assign menu items to sales locations as shown below:

9. After that you will be prompted to assign menu items to Report groups as shown below:

Please Note: To ensure that Report Group filters work correctly make sure that you set up the correct filter for printers/departments and report groups. Make sure that this is correct, if it is not, then the filter will not work as intended. 


10. As soon as you have selected OK follow the steps below to easier understand how to assign menu items to report groups.


Assigning Menu Items to Report Group Filters


Once Menu Items is open it is fairly straight forward to set filters. Make sure you have selected the menu item you wish to set. Then select the Other tab as shown below:


Menu Items Report Group assigning


From the above screenshot, you can see the highlighted section that covers the report grouping filter. Select the drop-down menu from there and set a department for the menu item.


After this is done your filter by report group will work in unison with another filter. Make sure that you report group filter is active by navigating back to the KitchenItem settings:

  1. Open Backoffice or KitchenItems
  2. Select Kitchen Item Settings from the Options menu
  3. Select the Settings tab in KitchenItems form
  4. Tick the checkbox for filtering by report group and set which report group you want to filter as shown below:


Now the final step would be to set up another filter that will work in unison with your report group filter, you have to have another filter set up for the report group filter to function. More on the other filters below.


Shifts Till ID Filter


The Shifts Till ID Filter filters your tills and only shows orders that come from the selected tills. It is very straight forward and easy to set up. As shown below:

  1. Open Backoffice or KitchenItems
  2. Select Options and then KitchenItem Settings
  3. Select the Settings tab
  4. Navigate to the bottom of the form where you will see more tabs, select the Shift Till ID tab, as shown below:

  5. Select the tills that should show orders on KitchenItems for you.


Transaction Type Filter


Transaction Type Filter will filter orders by type. There are currently 4 types available:

  • Counter Order
  • Collect Order
  • Delivery Order
  • Table Order


To access the transaction type filter do the following:

  1. Open Backoffice or KitchenItems
  2. Under Options, select KitchenItem Settings
  3. Navigate to the Settings tab
  4. At the bottom of the form you will find that Transaction Type Filter as shown below:

  5. Select the Transaction types that you wish to display within KitchenItems


Production Printer Filter


The Production Printer Filter will filter through orders by the production printer that the order is assigned to. All stores have production printers set up, these printers are set up at every store from within the Aura settings, the same way you would set up an Invoice printer.


The production printer filter can easily be accessed by the steps below:

  1. Open Backoffice or KitchenItems
  2. Under Options select KitchenItem Settings
  3. Navigate to the Settings tab in the form
  4. At the bottom of the form you will see the Production Printer filter as shown below:

  5. Select the printers that you wish would show orders in KitchenItems


Original Till ID


Orders that are filtered through the Original Till ID Filter will only show orders that are linked to the selected Till ID. To set this up, follow the steps below:

  1. Open Backoffice or KitchenItems
  2. Under Options select the KitchenItem Settings
  3. Navigate to the Settings tab
  4. At the bottom of the form you will see the option for Original Till ID, as shown below:

  5. After this you can select the tills that you wish would display orders on KitchenItems.


Your KitchenItems filters should be set up correctly now. If you have any issues with it, please contact our Support for assistance.