Before self service terminals can be installed into your store, there are some minimum requirements that need to be met. Some requirements come from FNB for the pinpads and other requirements are from Cosoft. Below you will find a checklist. If all boxes are ticked, you can request a quote for the kiosks. If any boxes are unticked, Cosoft will need to help you get the problems resolved before continuing. Please discuss it with us.
I have a permanently connected and uncapped internet connection with a minimum 4GB speed.
The internet connection is stable and reliable.
The internet connection is not restricted by a firewall or if it is, access is able to be given to the following servers:
•18.104.22.168(tcp) Ports: 8140, 443
•22.214.171.124(tcp) Ports: 8140, 443
My routers and network switch are mounted inside a network cabinet.
My network cabinet has space for an FNB switch and small computer (small pizza box size).
My network cabinet is located less than 50 meters from where the kiosks will be installed.
All the equipment inside the network cabinet is powered by and protected by a UPS (Uninterruptible Power Supply).
There are 3 available and unused network ports on the existing Aura POS network switch.
The Aura POS server is running Windows 10.
Your store's customer area has enough available space to place the kiosk..
The ceiling above the kiosk location can be accessed to run power and network cables.
The Aura POS server is not used to ring up orders.
The kitchen is running the new Kitchen Workflow Manager software.
Our customer display software is highly recommended but remains optional. This will enable self service customers to have peace of mind that the kitchen has received their order and they can see how long it will take based on current live waiting times and they will know when their order is ready to collect. Please discuss with us if you would like to have this display installed into your customer waiting area.