What must I do to get Aura Mobile POS into my store?

  1. Purchase or find a suitable mobile phone that meets the necessary requirements for Aura Mobile POS. Cosoft is not in the business of selling mobile phones. You can buy any mobile phone that meets the minimum requirements from any vendor. You can use old phones, your personal cellphone or maybe even the cashier's personal cellphone. We recommend the Oukitel WP5 or Oukitel WP6. These devices have incredibly huge batteries and are tough and water-resistant. There is no app for the iPhone. It's Android only. The app is not very demanding so you can get away with fairly entry-level Android Smart Phones.
  2. Email sales@cosoft.co.za with your intention to sign up for Aura Mobile POS. In the email include the following:
  3. The number of Bluetooth printers (One per Mobile POS)?
  4. If you are going to use 3G instead of Wi-Fi, do you need Cosoft to supply APN sim cards? This is optional as you can use your own sim cards with your own data. If you are using Wi-Fi, no sim cards are needed.
  5. Do you need an ethernet kitchen printer?
  6. Do you need Cosoft to supply you with a Wi-Fi extender to improve your signal outside? 
  7. Do you want to do a self-installation or have an Aura technician come to your store? If you need to upgrade your kitchen printer from serial to ethernet, then an onsite Aura technician will be compulsory. 
  8. You will receive a quote. You will need to accept the quote, sign the paperwork, and pay the deposit.
  9. We will either courier the hardware to you or send it with a technician depending on the option you chose.


How do I do a self-installation?


When doing a self-installation there will be two parts, for the first part you will need to install the kitchen printer and for the second part, you will need to install the Aura Mobile POS application. The below steps will guide you through doing both.


  • Kitchen Printer.

When doing the kitchen printer you will first need to check which printer will you be using:


1. Ethernet Printer



2. Serial Printer



3. USB Printer



Each of the above printers has different methods of self-installation. Please follow the instructions below based on the printer you will be using.


1. Ethernet Printer


Visit the below web page on the server computer


http://localhost:9118/manage/ui/#!/root/mobilepos 


Click on Mobile POS, then click on Printing.



Toggle Print Kitchen to be "On"



Select the drop-down for Print Server and select the server's IP address.

Change the Printer to Kitchen, and click on the Print server settings.



Once the new tab has opened select the newly added Kitchen printer by clicking on View (If there is no Kitchen printer shown, click on Add New.)



To edit the information, click on Edit this printer.



Change the following:


Printer Category: Production

Connectivity: Network

Address: Add the printers IP address (This will be shown on a self-test page that can be printed)

**Note: To print a self-test page on the printer. Power it off, and hold down the feed button while powering the printer on again until the error light flashes. 

Then release the feed button and press it again once. The test page will then print. Locate the IP address on the test page.

Model: Epson

Type: Narrow

Then click on Save Changes.



Go back to the management page, click on Save, then Test Print.



It should then print a test page. If nothing prints please go back and make sure you have made all the correct changes


2. Serial Printer


Visit the below web page on the server computer


http://localhost:9118/manage/ui/#!/root/mobilepos 


Click on Mobile POS, then click on Printing.



Toggle Print Kitchen to be "On"



Select the drop-down for Print Server and select the server's IP address.

Change the Printer to Kitchen, and click on the Print server settings.



Once the new tab has opened select the newly added Kitchen printer by clicking on View (If there is no Kitchen printer shown, click on Add New.)



To edit the information, click on Edit this printer.



Change the following:


Printer Category: Production

Connectivity: Direct to port

Address: COMPORT(Port being used),(Baud rate)

To get the "Port Name", open the Run window


Press and hold the Windows key then press the R key once on the keyboard.



This will then open the Run window:



If you use the Windows key + R and nothing shows up you can access the Run window by going to the Start screen and start typing the word run. Then, click the Run search result.



Older versions of Windows click the Start button and type the word run in Start Menu's search box. Then, click the Run search result.



Type cmd and click on OK



In the CMD type dir>com1 and press enter


if the printer can not be found you will see the below error "The system cannot find the file specified"

You will need to try each port starting with dir>com1 then dir>com2 then dir>com3 until you find the correct port.



When the correct port has been found it will print a test page and will not give the above error



To get the "Baud Rate", print a self-test page on the printer. Power it off, and hold down the feed button while powering the printer on again until the error light flashes, add the Baud rate next to the port name in the address field in the following format:

Com port name,Baud rate

"COM1,38400" - This is only an example. Use the information based on your store.

Type: Narrow



Then click on Save Changes.


Go back to the management page, click on Save, then Test Print.



It should then print a test page. If nothing prints please go back and make sure you have made all the correct changes


3. USB Printer


Download the following file and install it on the server.


Click here to download the file.


The file will download in the bottom left corner.



Click on the upwards arrow and select open once the download has completed.



Select Yes.



Select Options.



Select List All Devices.



Use the long drop-down box to find the USB printer.



Once you have selected the USB printer, use the right-hand arrows to scroll down to libusb-win32.



Now use the downwards arrow to select Install Driver.



Once you have selected to Install Driver, you can now select Replace Driver.



Wait for the driver to install.



Once the driver has installed, select Close.



In the bottom left corner, you will see the Driver Installation status. If Success close the application.



Once you have closed the application you will need to restart the Mobile Integration services.

To restart the Mobile Integration Services follow the below steps:


Open the Run window.


Press and hold the Windows key then press the R key once on the keyboard.



This will then open the Run window:



If you use the Windows key + R and nothing shows up you can access the Run window by going to the Start screen and start typing the word run. Then, click the Run search result.



Older versions of Windows click the Start button and type the word run in Start Menu's search box. Then, click the Run search result.



Open the Services window.


In the Run window type services.msc and click on OK.



Once you have clicked OK the Services window will open.



Scroll down the list of services until you find MobileIntegration.



Select MobileIntegration and click Restart the service



Once the service has restarted you can close the services window and continue with the below steps.


Visit the below web page on the server computer


http://localhost:9118/manage/ui/#!/root/mobilepos 


Click on Mobile POS, then click on Printing.



Toggle Print Kitchen to be "On"



Select the drop-down for Print Server and select the server's IP address.

Change the Printer to Kitchen, and click on the Print server settings.



Once the new tab has opened select the newly added Kitchen printer by clicking on View (If there is no Kitchen printer shown, click on Add New.)



To edit the information, click on Edit this printer.



Change the following:


Printer Category: Production

Connectivity: USB

Address: For a USB printer the address is left blank

Model: Epson

Type: Narrow



Then click on Save Changes.


Go back to the management page, click on Save, then Test Print.



It should then print a test page. If nothing prints please go back and make sure you have made all the correct changes


  • Aura Mobile POS application.


1. Make sure you have a Wi-Fi connection in the parking area, if you ordered a Wi-Fi extender, install it following the instruction manual in the box.

2. Connect the mobile device to the Wi-Fi.

3. Turn on the Bluetooth printer and make sure it has paper in.

4. Scan for Bluetooth devices on the mobile device and connect the Bluetooth printer to the device 

    (Default password is 1234).

5. Download the Aura Mobile POS application from the Google Play Store.


Once you have followed all the above steps, you are now ready to log in and start using Aura Mobile POS.

To log in to Aura Mobile POS, the cashier can use their existing passwords for Aura, however, if a cashier's passwords contain letters it will need to be changed as the Aura Mobile POS only accommodates for numbers.

Usage


https://sites.google.com/cosoft.co.za/aura-mobile-pos/aura-menu-change#h.p_GDDXQLW4Q1cN