Support and Guides.

Self Service Terminal (SST) Signup Paperwork
Thank you for your interest in our Self Service Terminals.  We've put the application online and you can complete it on your phone or computer with...
Mon, 16 Sep, 2019 at 1:42 PM
SST Manage Interface
Self Service Terminal Management Interface This document will guide you through setting up the SST Manage interface and cover some key features. The...
Fri, 20 Mar, 2020 at 2:22 PM
FNB Manage Interface
FNB Management Interface This document will guide you through setting up the FNB Manage interface and cover some key features. The first thing you w...
Wed, 29 Jan, 2020 at 2:21 PM
Quick Guide to Self Service Terminals
Introduction SST Installed at Store The SST’s will be delivered to site at least a day before installation by Tactile Technologies, who will image th...
Fri, 28 Aug, 2020 at 3:51 PM
Self Service Terminal Cashup Process
Below is a step by step guide on how to do a cashup for the SST (Self Service Terminal). The cashup process is the same as cashing up a till, as soon as...
Fri, 21 Feb, 2020 at 1:53 PM
Enabling Pay later function on the SST
Step 1: Scan the QR code at the SST to access the Management interface.  If you do not have a printed version you can use your phone to take a photo of the...
Fri, 4 Sep, 2020 at 1:11 PM
Self Service Terminal is Stuck on Loading Screen
When the SST (Self Service Terminal) has been switched off, once switched on again it will automatically check for updates. It will stay on the 'Ubunt...
Thu, 3 Sep, 2020 at 1:45 PM
FNB Pin Pad errors and solutions
Blank screen on the FNB speed point (pin pad). When the FNB Speedpoint is powering on but the screen is blank as per the image below or has a message ...
Fri, 11 Sep, 2020 at 10:29 AM